Job scheduling software for field teams, so the right engineer turns up with the right parts.
We build job scheduling and dispatch software for trade and field service businesses with 10 or more engineers. It plans jobs around each engineer's skills, location and availability, sends the day's jobs to their phone, and turns completed jobs into certificates and invoices in Xero. Customers get a text when the engineer is on the way.
Dispatch
Mon 12 OctWhere the time goes on scheduling and dispatch.
Over a month, that's about 113 hours back for your team.
| Step | By hand | With your own system |
|---|---|---|
| Planning the week's schedule | 8h | 1h |
| Rescheduling around cancellations and sick days | 4h | 45 min |
| Phoning engineers with job details | 5h | |
| Confirming appointments with customers | 4h | |
| Chasing job sheets and photos | 3h | |
| Turning job sheets into invoices | 4h | |
| Total | 28h | 1h 45m |
What we build, around how your team already works.
Planned by skill and location
Jobs are matched to engineers with the right skills and certificates, and grouped by area to cut driving time.
Drag-and-drop schedule
Move a job on the board and the engineer and customer are told straight away.
The day on their phone
Engineers see addresses, job history, parts and access notes, and can work offline where signal is poor.
Customers kept informed
Booking confirmations, reminders and an on-the-way text with an arrival time.
Job sheets on site
Engineers fill in the job sheet on their phone, with photos and the customer's signature.
Invoiced the same day
A completed job becomes a draft invoice in Xero, with time and parts already on it.
Xero
QuickBooks
Google Maps
Outlook
Google Calendar
WhatsAppOff-the-shelf or built for you? How it compares.
| Compared on | ServiceM8, Jobber or Simpro | Built by us |
|---|---|---|
| Fit | Built for thousands of businesses, so your team works around it | Built around how your team already works |
| Price | Per seat, so it goes up every time you hire | One flat monthly price, however many people use it |
| Your other tools | Only the integrations they've chosen to build | Connects to the tools you already use |
| Changes | Request a feature and hope it makes their roadmap | Tell us what you need, and something new ships every week |
| Set-up and upkeep | Your team's time, or a consultant you pay by the day | We do it, and it's included in the price |
| Ownership | You rent it for as long as you pay | Your business owns it |
Common questions, answered.
When does custom scheduling software make sense over ServiceM8 or Jobber?
When per-engineer fees add up, or your work doesn't fit their templates, like multi-day installs, planned maintenance contracts or jobs that need specific certificates. Below about 10 engineers, off-the-shelf is usually fine, and we'll tell you if so.
Does the app work without signal?
Yes. Engineers can see their jobs and fill in job sheets offline, and everything updates when they're back in signal.
Can it handle planned maintenance contracts?
Yes. Recurring visits are scheduled from each contract, with reminders before they're due.
Can engineers produce certificates on site?
Yes. Certificates are filled in on the job in your required format and sent to the customer when it's finished.
How much does custom job scheduling and dispatch software cost?
It's part of managed software: a senior developer, product manager, design, QA and ongoing fixes for a flat $6,000£4,500€5,300 a month, plus hosting at cost. There are no per-seat fees and no minimum term, and your first system is live within 30 days.
We also build the systems around it.
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See how it worksTimesheets
Timesheet software your team fills in on time, linked to payroll and invoices.
See how it works
Tell us how your team handles scheduling and dispatch today.
In 30 minutes, we'll work out where your team loses the most time and what we'd build first.
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